Staples is seeking a Director, Talent Acquisition Operations & Compliance to lead our recruiting infrastructure, including operations, systems, compliance, and vendor management. This role ensures hiring practices are efficient, scalable, and compliant while delivering a strong experience for candidates, hiring managers, and recruiters.

What You’ll Do

• Lead TA operations, compliance, reporting, and process improvement

• Advise on TA Marketing strategies 

• Translate hiring needs into scalable, efficient recruiting processes

• Drive continuous improvement across workflows and service delivery

• Oversee ATS, CRM, background screening, and AI-enabled recruiting tools

• Lead system enhancements, integrations, and workflow improvements

• Partner with systems to modernize recruiting infrastructure

• Evaluate new technologies to support evolving hiring needs

• Oversee background screening, audits, and escalations

• Establish governance, controls, and documentation

• Monitor regulatory changes and mitigate risk

• Optimize vendor value and delivery

• Coach and develop talent to strengthen team capability

• Build a culture of accountability and continuous improvement

What You Bring

• Strong knowledge of recruiting compliance and regulatory requirements

• Experience leading system implementations or process redesigns

• Experience managing vendors, contracts, and service delivery

• Proven cross-functional partnership 

Experience

• 10+ years in TA Operations, HR Operations, Recruiting Operations, HR Compliance, or similar experience

• 5+ years of people leadership experience

• Experience managing TA systems (ATS, CRM)

• Experience using data and metrics to drive process improvements

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.