Staples is business to business. You’re what binds us together. 

When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You’ll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services and expertise to our customers. 

The Senior Analyst – Operations & Analytics (3PL) is a senior individual contributor role responsible for translating third-party logistics (3PL) operational performance into actionable insights that drive execution, scalability, service reliability, and financial outcomes. The role operates at a network-wide level and partners closely with senior leaders across Operations, Transportation, Solutions Engineering, Product, Sales, and Finance.

This position owns complex analytical problem spaces, influences decision-making without direct authority, and ensures that operational and financial decisions are grounded in real execution data rather than theoretical assumptions.

What you will be doing:

• Translate third-party logistics (3PL) operational execution into actionable, data-driven insights that improve service reliability, scalability, and financial performance. 
• Analyze warehouse, transportation, and last-mile performance across the 3PL network to identify trends, risks, and opportunities. 
• Own and evolve KPIs related to productivity, utilization, capacity, SLA adherence, service failures, and cost drivers. 
• Partner with Operations, Transportation, Finance, Technology, Product, Sales, and Client teams to support data-driven decision making. 

What You Bring to the Table:

• Strong analytical thinking and structured problem-solving skills. 
• Advanced Excel proficiency: SQL and BI tools strongly preferred. 
• Ability to influence outcomes without direct authority and communicate executive-ready insights. 

What’s needed: Basic Qualifications:

• Bachelor’s degree in Supply Chain, Business Analytics, Operations, Finance, Engineering, or a related field, or equivalent experience. 
• 3 years of experience in operations analytics, supply chain analytics, financial analytics, or a logistics/ 3PL environment. 
• 3 years Advanced Microsoft Excel proficiency
• Exposure to client onboarding, operational launches, or transformations is a plus.
  
  

Preferred Qualifications:

• Experience in a 3PL, warehouse, transportation, or last-mile logistics environment. 
• Proficiency in SQL and experience with BI tools such as Power BI or Tableau. 
• Experience with WMS, TMS, OMS, billing, or ERP systems preferred.
• Experience partnering closely with Finance on forecasting, margin analysis, or cost modeling. 

We Offer:

• Inclusive culture with associate-led Business Resource Groups 
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.